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More skills · hands-on lab

ITIL® Foundation — Guided Practical Lab

You are the administrator responsible for a small production environment for a growing company. Work through the tasks in order; each one builds on the previous. For every task, capture evidence that...
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  • 180 minutesTime in the lab
  • IntermediateLevel
  • 2 tasksReviewed by a trainer
  • CertificateVerifiable link when you finish

The situation

You are the administrator responsible for a small production environment for a growing company. Work through the tasks in order; each one builds on the previous. For every task, capture evidence that proves the outcome.

What you will do

  1. Trace a product through the lifecycle
  2. Map and improve a value stream

Skills you practise

ITIL (Version 5)Digital product and service managementIT service managementValue stream mappingContinual improvement

How it works

The lab opens in your browser: a real terminal or desktop, nothing to install. Work through the tasks, press Check after each one. Stuck? Ask for a hint. Finish every task and you get a certificate page with its own verification link for LinkedIn or your CV.